Help
Help : FAQ : Registration, Upgrading and Logging in

1) How do I register with Auctions.com.mt?

It’s simple. Just mouse over the register button on the top right corner of the website here: Auctions1

Proceed by filling in the form provided. Note that your name , locality and number are a necessity. This will help real-time bids and transactions run smoother.

2) How do I purchase listing enhancements?

You will find the listing enhancements within the same page of creating a listing.

The currently available listing enhancements are the following:auctions2

3) Why do you have to email me a validation email? I want to bid now!

We send you a validation email so that we know that you can receive email at the address you provide to us. It’s our way of authenticating your registration. By doing this, we avoid problems of incorrect email addresses preventing a deal from happening and also of people registering other people without their knowledge and placing bids on their behalf.

4) I want to choose my own password.

When you first register you choose your own password. It can be changed on the “Auctions Homepage” > “My Dashboard” > “My Account” page.

5) I’ve forgotten my password.

If your username and password don’t seem to be working, firstly check you are entering it correctly, you’ll be amazed how many people mistake a small “L” for a capital “i” or have an incorrect computer clock. Secondly you can reset your password by clicking on the “Reset My Password” button within the log-in page. There you will just need to input your email address and we will send you a new temporary password. The email you receive will identify the IP address of the person who requested the reset. You can find your IP address here if you wish to confirm it came from you.

6) Do I need to give you a credit card?

Listing an item is FREE. If you are listing an item for auction and wish to add some listing enhancements you will be asked for your PayPal email address.

7) I’ve been told I need to validate my account.

On the email you receive when you register there is a link you must click on that tells us you received the email ok. If you haven’t done this yet then do it now. The email should arrive immediately after you register. If you haven’t received the email then go to our lost password page. You can enter your username or email address here and submit. The validation email will be sent out to you again.

8) Is it free to join Auctions.com.mt?

Joining Auctions.com.mt is completely free, just sign up with our form here. You can be bidding within a few seconds.

9) Do I have to give you my personal details?

Yes. We do require your personal details from you, and all information provided must be accurate. Once registered, you may be asked to provide us with additional documentation if further verification is sought or required. If you do not provide valid information as requested we may immediately suspend your account without notice.

10) How do you assure the privacy of my information?

We value our own privacy and yours, and do not abuse your information. Specifically:

  • We disclose your information to other eBid users only when a sale is made between two parties.
  • All the personal data entered is recorded and stored in a secure database.
  • We will not sell or give your name to other organizations for them to contact you.
  • We will disclose your contact information to other users who have a valid reason to contact you.
  • We will use your contact information to send you invoices plus any notifications, newsletters and announcements you opt into via My eBid > My Notifications.

Full Privacy Policy

Privacy is important to us at eBid. This Privacy Policy tells you what information we collect and what we do with it. As part of our operations we may gather certain types of information about the users of our sites. Personally Identifiable Information is provided by you when you register for services that we may offer.
Examples of these services could include email newsletters or events. Providing this information will always be optional for you. However, some services may not be available to you if you choose not to provide it. Aggregated data is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.
We will not share the information that we collect with any third parties apart from in the following circumstances:
The aggregated data (not the personally identifiable information) may be shared with third parties such as advertisers or business partners.
Only if your prior permission has been obtained we may share the information with specified third parties.
We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:
To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services.
To process any transactions that you might make on our site.
To help provide any other services that you have requested.
To offer the most relevant information suitable to you and your interests.
For any marketing, promotional, publicity, marketing or market research that we might undertake.
For any other purposes for which you have given permission.
Email questions about this policy to support@ebid.net

Cookies.
A cookie is a small file that resides on your computer and is recognised by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Microsoft Explorer or Netscape) and what domain you are accessing our sites from. With this information we can do the following:
Track traffic patterns to our site.
Ensure that the most relevant content is being shown.
Allow you to enter certain site member services without having to log in each time you visit.
If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.
This Privacy Policy only relates to our sites. You should be aware that we are not responsible for the practices of our advertisers or business partners. Our site may contain links to other sites. You should check their privacy policies before providing personally identifiable information to them or any other third party.

Opting In and Opting Out.
You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.
In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.

Disclosure of member information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content infringes the rights of others, or protect anyone’s rights, property, or safety. We may also share your personal information with Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and customer support). Law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other eBid user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant. eBid IPIP Programme participants in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, as we in our sole discretion believe necessary or appropriate, either under confidentiality agreement or as required by law. In such circumstances, we may disclose name, street address, city, county, postcode, country, phone number, email address and company name. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from those who attempt to carry out fraudulent or illegal activities on the site, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Name: Epic Growth Limited Company

Registration Number: C60198

Address: 142A Gheriexem

Street Rabat, RBT 1906 Malta

Modification To The Service.

We reserve the right to modify or discontinue the service if there is a change in the law or our operational requirements. We will not be liable to you for any loss you may suffer if we have to modify or cease the service for reasons beyond our control if we give you at least 30 days notice. In certain exceptional circumstances beyond our control we may have to change or discontinue the service without giving you this amount of notice. If this is the case we will give you as much notice as we can.
If you do not wish to use the new operating rules or policies you should not continue to use the service after the notice requirement.